Premier Private GP – Cancellation, Refund, and
Rescheduling Policy

At Premier Private GP, we understand that plans may change. To ensure fairness and efficiency in managing appointments, please review our updated policy below:

1. Cancellation Charges

No charges will apply if the appointment is cancelled at least 24 hours prior to the scheduled time.
A 25% cancellation charge will apply if the appointment is cancelled less than 24 hours but more than 4 hours before the appointment time.
No refunds will be issued for cancellations made within 4 hours of the scheduled appointment time or for missed appointments (no-shows).

2. Rescheduling Policy

Patients may reschedule once free of charge if the change is made at least 48 hours in advance.

Rescheduling within 24–48 hours of the appointment will incur a £25 administration fee.

Same-day rescheduling (within 24 hours) may be charged a full or partial consultation fee, at the clinical discretion of management.

3. Refund Process

To request a refund, please email us at refund@premierprivategp.co.uk with your booking details and reason for cancellation.

All approved refunds will be processed within 14 working days of confirmation.

4. Exceptions

Refunds or waivers beyond this policy may be considered in exceptional circumstances at the discretion of the management.

⚠ Our phone lines are down at the moment, we are working on getting them back up as soon as possible, contact us at mob: +447415735554

⚠ Our phone lines are down at the moment, we are working on getting them back up as soon as possible, contact us at mob: +447415735554

Premier Private GP – Cancellation, Refund, and
Rescheduling Policy

1. Cancellation Charges

2. Rescheduling Policy

3. Refund Process

4. Exceptions

Premier Private GP – Cancellation, Refund, and Rescheduling Policy

1. Cancellation Charges

2. Rescheduling Policy

3. Refund Process

4. Exceptions

10-min GP consultation between 5-10PM for £29.99

We are working on the website and will be live soon.

Stay tuned!

Premier Private GP – Cancellation, Refund, and
Rescheduling Policy